m71bat Privacy Policy —
Your Information, Our Responsibility

1. Introduction and Scope

m71bat ("we", "our", or "platform") operates an online entertainment and sports betting service in Bangladesh. This Privacy Policy ("Policy") describes what personal information we collect about you when you visit our website m71bat.cam, register an account, or use any of our services, how that information is used, and how it is kept secure.

By using our services, you agree to the terms described in this policy. If you do not agree with any term in this policy, please refrain from using our services. This policy is connected to our Terms and Conditions and both documents should be read together.

This policy applies only to the m71bat platform. We are not responsible for the privacy practices of third-party websites or services.

2. Information We Collect

m71bat may collect your information through various methods. The different categories of this information are set out in detail below:

2.1 Information You Provide Directly

When you open an account on our platform or use our services, we may collect:

• Full name and date of birth (for age verification)
• Email address and contact information
• Password (stored in encrypted form)
• Copies of documents submitted for identity verification (such as a national identity card or passport)
• Financial information — bKash, Nagad, Rocket, Upay, or bank account details (for processing transactions)
• Information provided when contacting our support team

2.2 Automatically Collected Information

When you visit our site, we collect certain information through technical means, such as:

• IP address and device type
• Browser type and version
• Operating system
• Pages visited, click patterns, and session duration
• Referral URL (where you came from before reaching our site)
• Data collected through cookies and similar tracking technologies

2.3 Gaming Activity Information

We store your gaming history, bet amounts, win and loss records, bonus usage information, and the complete transaction history of your account. This information is used to comply with responsible gaming policies and as part of the KYC process.

3. Purpose of Using Information

m71bat uses your personal information only for lawful and specific purposes. The main use cases are listed below:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To process gaming, betting, and financial transactions.
• Identity Verification: To confirm users are 21+ and to comply with anti-money laundering regulations.
• Customer Service: To provide 24/7 support in resolving your questions and complaints.
• Security and Fraud Prevention: To detect suspicious activity and keep your account secure.
• Responsible Gaming: To identify problematic gaming behaviour and provide necessary assistance.
• Platform Improvement: To improve the quality of our services and develop new features.
• Legal Obligations: To submit required reports to regulatory authorities in order to comply with applicable laws and regulations.

We do not sell your information to third parties or share it with advertisers. Your privacy is not at the centre of our business model.

4. Information Sharing and Disclosure

m71bat may share your information with third parties only in limited circumstances and under strict controls:

4.1 Service Provider Partners

We work with trusted technology and service providers who assist in operating our platform — such as payment processors (bKash, Nagad, Rocket, Upay), cloud hosting, and technology services. These partners receive only the information necessary to carry out their specific responsibilities and are bound by confidentiality agreements.

4.2 Legal Obligations

We may be legally required to disclose your information in response to a court order, legal process, or valid request from a government authority. Such disclosures always occur within the limits of applicable law.

4.3 Security and Fraud Prevention

If money laundering, fraud, or other illegal activity is suspected, we may provide relevant information to the appropriate authorities.

4.4 Business Transfers

If any part of m71bat's business is transferred to another entity in the future, user information may form part of that transfer. However, any new owner will be committed to complying with the obligations of this privacy policy.

5. Cookies and Tracking Technologies

m71bat uses cookies and similar technologies to improve your browsing experience and to operate our platform smoothly.

5.1 Types of Cookies

• Essential Cookies: Required to ensure the basic functionality of the site, such as maintaining login sessions.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Analyse user behaviour to monitor and improve site performance.
• Security Cookies: Used to detect fraud and keep accounts secure.

5.2 Cookie Controls

You can control cookies by changing your browser settings. However, disabling essential cookies may affect some functionality of our site and may interfere with the login process.

6. Data Protection and Security

m71bat applies industry-standard technical and administrative measures to protect your personal information:

• SSL encryption (TLS 1.2+) is used for all data transmissions.
• Strong hashing algorithms are used to store passwords — they are never stored in plain readable form.
• Sensitive financial information is stored in encrypted databases.
• Our systems undergo regular security reviews and audits.
• Only authorised staff have access to information necessary to carry out their specific responsibilities.
• Automated alert systems are in place to detect suspicious logins and unusual activity.

However, no transmission of information over the internet or electronic storage is 100% secure. We make every effort, but we cannot guarantee absolute security. Keeping your account password confidential and using a secure internet connection is your own responsibility.

7. Data Retention Period

m71bat retains your personal information only for as long as necessary:

• Information for active accounts is retained for the entire duration of service delivery.
• Even after an account is closed, certain information may be kept for a defined period to meet legal obligations.
• Financial transaction records are retained for an extended period in accordance with anti-money laundering regulations.
• After a deletion request is received, information that is not legally required to be retained is deleted within a reasonable time.

After the necessary retention period has ended, information is securely deleted or anonymised so that individuals can no longer be identified.

8. Your Rights and Options

You have the following rights regarding your personal information:

8.1 Access and Correction

You may at any time request to view your personal information held by us and to have it corrected if needed. Contact our support team to update any incorrect or outdated information.

8.2 Deletion Request

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons.

8.3 Opting Out of Marketing Communications

You may stop receiving promotional emails at any time. Transaction-related and security-related communications cannot be stopped as they are essential for service delivery.

8.4 Account Closure

You may request to close your account at any time. Notify our support team of your account closure request. Please withdraw all pending balances before closure.

To exercise any of the rights above, contact us at: [email protected]

9. Protection of Children and Minors

m71bat's services are for users aged 21 and above only. We do not knowingly collect personal information from minors. If we become aware that a minor has provided information, we will delete that information as quickly as possible and close the account.

If you believe a minor is using our platform, please contact us immediately.

10. International Data Transfers

m71bat primarily serves the Bangladesh market. However, due to the requirements of our technology infrastructure, some information may be stored or processed on international cloud servers. In such cases we ensure that the security and protection standards for the information are consistent with this privacy policy.

Any third-party service providers are contractually required to comply with applicable international data protection standards.

11. Third-Party Links

Our platform integrates third-party payment systems (bKash, Nagad, Rocket, Upay) and game software providers (Pragmatic Play, Evolution Gaming, NetEnt, Spribe, JILI, PG Soft, and others). These third parties have their own privacy policies which are beyond our control. We recommend that you read the privacy policies of these services.

m71bat is not responsible for the actions or policies of third parties.

12. Policy Changes and Updates

m71bat reserves the right to amend this privacy policy at any time. For significant changes, we will notify you in the following ways:

• The updated policy will be published on this page and the "Last Updated" date will be changed.
• For significant changes, a notification may be sent to your registered email address.
• Continued use of the site after any changes will be considered as your agreement to the new policy.

We recommend reviewing this page regularly so that you remain informed of the latest information.

13. Contact Us

If you have any questions, comments, or concerns about this privacy policy, please contact us:

Our privacy team aims to respond to any request within a reasonable time. Protecting your information is our highest priority.

To learn more, please visit our Terms & Conditions and Responsible Gaming pages.